INITIALISING SYSTEMS · TRONICLESLLP · VADODARA INDIA
SYS STATUS ONLINE
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TRONICLES BPO VADODARA · INDIA
// Global Digital Business Services
TRONICLESCONNECTED.
Virtual Assistants · BPO Excellence · 24/7 Support
Active Agents
~18
Team Strength
60
Uptime
99.9%
Countries Served
7
Scroll to explore
Vadodara's #1 BPO & Virtual Assistant
YOUR SALIENTVIRTUALASSISTANT
Global digital business services company trusted for over 15 years. We help the world's best brands optimize performance, customer experience, and scale—from Vadodara to the world.
"We're a 24/7 operating BPO based in Vadodara. We have been handling Outsourcing and virtual assistant programs for our clients based worldwide since 15 years."
24/7 inbound & outbound call handling across US, UK and AU time zones with native-level English fluency.
≈ 220 CALLS / DAY
SRV_01PING:2msUP:100%CPU:12%RAM:34%OK
Secure Infrastructure
Enterprise-grade systems with 99.97% uptime, encrypted data handling and HIPAA-compliant workflows.
UPTIME 99.97%
REC_ONQUAL:A+NLP:ONSCORE:98
Quality Monitoring
Every call recorded, transcribed and quality-scored. Real-time coaching and performance analytics for every agent.
QA SCORE: 98.4%
Global Connectivity
Redundant VoIP infrastructure connecting Vadodara to clients across 7 countries with sub-50ms latency.
7 COUNTRIES
98.4
CSAT→98.4%NPS:72★★★★★
Client Satisfaction
Industry-leading CSAT scores backed by real-time feedback loops, NPS tracking and monthly performance reviews.
CSAT 98.4%
01001011 10110100 11001010 00111011 10100110
Data Security
End-to-end encryption, NDAs for every agent, HIPAA-compliant workflows and zero data breach record since 2010.
AES-256 ENCRYPTED
Zero Risk · Zero Obligation
Not Sure Yet? Try Us Free for 3 Days.
We're so confident in our team that we'll let you experience the real thing before you spend a single rupee. Real agents, real work, real results — for 3 full days, completely free.
100% Retention Rate Post Trial
Every single client who has completed our 3-day free trial has chosen to stay with us. No exceptions. That's not a statistic — that's a promise.
01
Book a Virtual Tour
See our facility, meet your future agents live on video.
02
3-Day Free Trial
Real agents handle your actual work — no simulations.
03
You Decide
Happy? We start onboarding. Not satisfied? No invoice. Simple.
0%Retention Post Trial
3Days Free
$0No Card Needed
NDAData Protected
What clients say about the trial
"We started the trial sceptically. By day 2 we knew we'd found our long-term partner. The agents were more prepared than we expected."
— US Property Management Client, 4+ Years
Technology Edge
Next-Gen Infrastructure
AI Operations
Neural-enhanced workflows
Global Network
Multi-continental data grid
Analytics Engine
Real-time performance metrics
Decision Tools
Make Smarter Decisions Before You Commit
World-first tools built exclusively for BPO buyers — calculate your savings and build your perfect team in minutes.
🧮
ROI Calculator
Enter your current team size and costs. See exactly how much you'd save annually by switching to Tronicles — down to the dollar.
🤖
AI Team Configurator
Answer 5 simple questions. Get a fully custom team recommendation — agents, shifts, cost breakdown — instantly generated for your exact needs.
Common Questions
Frequently Asked Questions
Onboarding typically takes 3–7 business days depending on your plan. We handle recruitment, training and system setup — you share your processes and we handle the rest.
We work with businesses of all sizes — even a single agent. Whether you need 1 virtual assistant or a 50-person support team, we can build the right solution for you.
Yes. We offer both month-to-month and longer-term arrangements. We prefer to earn your business through results, not lock-in clauses.
Absolutely. We operate with enterprise-grade data security, NDAs for all agents, and full HIPAA compliance for healthcare clients. Data safety is non-negotiable.
Book a live virtual tour of our Vadodara facility, meet your future agents, and if you're ready — run a free 3-day trial with real agents on real work. No invoice if you're not happy. No exceptions.
100%Retention Post Trial
3 DaysFree Trial
$0No Card Required
NDASigned First
No credit card · No obligation · NDA protected
// Who We Are
About TroniclesLLP
"We're a 24/7 operating BPO based in Vadodara. We have been handling Outsourcing and virtual assistant programs for our clients based worldwide since 15 years."
Tronicles is a full service Business Process Outsourcing (BPO) company providing a broad range of advanced BPO solutions powered by our highly skilled manpower, cutting-edge technology and reliable infrastructure engineered to reduce our client's costs and risks, increase savings and revenues and optimize work flow.
We help our clients to scale their businesses, conquer their niches and diversify with more success. Outsourcing does involve processing repetitive tasks that burden our clients and drive their costs up, but this doesn't mean we are limited when it comes to creativity.
In fact, what separates us from other companies is the detailed planning and research we put into each outsourced project. Guided by our world-class standards, we professionally consider each project and work on it with passion and industry-specific skill. Our brand of outsourcing is creative.
While we think outside the box, our sights remain fixed on the essentials of business process outsourcing (BPO), which we know our clients truly need: reduced costs and risks, increased savings and revenues and optimized work flow.
Through our advanced solutions powered by our highly skilled manpower, cutting-edge technology and reliable infrastructure, we have helped our delighted clients to scale their businesses, conquer their niches and diversify with more success.
Overseeing domestic operations and technology infrastructure. Ensures seamless delivery standards across all client engagements.
Pooja Patel
Managing Partner
Leading client success, HR, and quality assurance. Champions a people-first culture that's made Tronicles a trusted partner worldwide.
Part of the Tronicles Group
Three Companies. One Vision.
Tronicles
System Services LLP
Tronicles
Intersource LLP
Tronicles
Techspace LLP
Life at Tronicles
Our Workspace
Vadodara HQ · Everest Onyx · 6th Floor
01 / 12
02 / 12
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Client Testimonials
Trusted by the World's Best
★★★★★
"Been working with Tronicles since 10+ years. Mervyn and his team have been my go-to support for multiple projects. Reliable, professional, and genuinely invested in our success — there's no one else I'd trust with our operations."
CW
Coray Ward
CEO · Synergy Recovery LLC · 10+ Years Client
★★★★★
"We decided to outsource our first ever project to India and Tronicles made our decision both feasible and worth it. Patient support quality improved dramatically — our CSAT scores have never been higher. Happy to grow together."
JW
Jordan Wickers
CMO · Healthcare Solutions
★★★★★
"Been working with the team for 3 years — absolutely reliable, very professional and always keen to learn. They handle our customer calls like it's their own business on the line. Wouldn't go anywhere else."
LD
Lidor Dali
Partner · Fastpro Locksmiths · 3 Years Client
// What We Offer
Our Services
How Can We Help
Complete BPO Solutions
Can't find what you're looking for? We tailor our services to every client's needs. Connect with us to build your perfect team.
🌐 International Projects
Dispatch Services
Healthcare Services
Virtual Assistants
Property Management
Solar Support
Chat / Text Support
Medical Support
Virtual Receptionists
Employee Verification Services
Vacation Rental Management
🇮🇳 Domestic Projects
Solar Support
Restaurant Support
E-commerce Support
Customer Care Support
Verification Support
Chat Support
Start-up Support
🕐 24/7 Projects
Live CCTV Monitoring
Live Employee Monitoring
Live Property Monitoring
Background Verification ServicesNEW
Newly Added Service
Trust, Verified. For Every Stakeholder
Comprehensive background screening solutions tailored for every party in the hiring ecosystem — from candidates to enterprise verification networks.
👤
For Employees
Know Your Own Record
Empower yourself before your employer checks. Get ahead of your job application with a complete personal background report — identity, criminal, credit, education and employment history — so there are no surprises.
Identity & Address Verification
Criminal Record Check
Credit History Report
Education & Qualification Verification
Previous Employment Confirmation
Reference Validation
Self-initiated · Confidential · Fast Turnaround
🏢
For Employers
Hire With Confidence
Protect your organisation with thorough pre-employment screening. Our verification services help you make informed hiring decisions, reduce risk, and build a trustworthy workforce from day one.
Add verified candidates to your pipeline and increase your client placement rate. Tronicles provides recruiters with fast, accurate background checks to reduce drop-offs and strengthen your reputation with hiring clients.
Candidate Pre-Screening at Scale
White-Label Verification Reports
API Integration with ATS Platforms
Multi-Country Verification Support
Turnaround SLAs for High-Volume Roles
Compliance with Local Hiring Laws
White-Label · API Ready · Volume Discounts
🔍
For BGV Companies
Scale Your Verification Operations
Background verification companies trust Tronicles to handle their overflow, back-office research, and case processing — helping them scale without adding headcount. Our trained agents specialise in court record searches, source verification, and turnaround management.
Roadside assistance dispatch, towing coordination, fleet support for Agero & Copart.
🛒
E-commerce
Order support, returns management, live chat — keeping customers coming back.
🍽️
Restaurant & Hospitality
Reservation handling, delivery coordination and customer feedback management.
🔧
Home Services
Locksmiths, HVAC, plumbing — live receptionist and booking support 24/7.
Client Results
What We've Delivered
🛡️ Insurance · International
Roadside Dispatch Optimization for US Insurance Group
40%Cost Reduction
24/7Coverage
3 DaysTo Go Live
Tronicles deployed a dedicated dispatch team handling inbound calls, towing coordination and customer updates — reducing operational costs by 40% vs their previous in-house model while improving response times.
🏥 Healthcare · International
Patient Support Outsourcing for Healthcare Solutions
98%Satisfaction
5K+Calls/Month
2xFaster Response
A HIPAA-compliant virtual support team was trained and deployed within one week, handling patient queries, appointment scheduling and insurance verification — doubling response speed and achieving 98% CSAT.
🏠 Property Management · International
Vacation Rental Management for US Property Firm
60%Admin Saved
10+Years Running
$0Downtime
For over a decade, Tronicles has managed guest communications, booking coordination and property inquiries for a US-based rental portfolio — freeing the client to focus entirely on growth and acquisition.
Custom Project?
Have a Project in Mind?
We can help you bring your ideas to life. Let's talk about what we can build and raise together.
Whether you're serving 100 or 100,000 customers — our agents never miss a ping, a complaint, or an opportunity. Personal, proactive, and unmistakably yours.
Shift Coverage
Standard
8-Hour Shift / Day
$9.99/ hr / agent
≈ $79.92 per agent/day
8 hours of dedicated coverage
Single shift operation
Voice, Chat or Email support
Weekly performance reports
Dedicated account manager
7-day onboarding turnaround
Shift Coverage
Professional
16-Hour Shift / Day
$8.99/ hr / agent
Save $1/hr vs Standard — ≈ $143.84/day
16 hours of continuous coverage
Two overlapping shifts
Voice, Chat & Email support
Real-time daily reporting
Priority account manager
5-day onboarding turnaround
Quality assurance monitoring
Shift Coverage
Enterprise
24-Hour Shift / Day
$7.99/ hr / agent
Best rate — ≈ $191.76/day full coverage
Round-the-clock 24/7 coverage
Three rotating shifts
Voice, Chat, Email & Live Monitoring
Live dashboard & analytics
Senior dedicated account manager
3-day onboarding turnaround
SLA-backed performance guarantee
Custom workflows & escalation paths
Fixed Monthly
Starter
For Small Businesses · 1–5 Agents
Custom
Tailored to your team size & shift
1–5 dedicated agents
Choose your shift coverage
Predictable monthly billing
Voice or Chat support
Monthly performance review
Flexible contracts available
Fixed Monthly
Growth
For Growing Teams · 5–20 Agents
Custom
Volume discount applied automatically
5–20 dedicated agents
Multi-shift options available
Fixed monthly budget — no surprises
Voice, Chat & Email
Weekly reporting & QA
Priority onboarding — 5 days
Dedicated account team
Fixed Monthly
Scale
For Enterprise · 20+ Agents
Custom
Best per-agent rate at scale
20+ agents — any combination
Full 24/7 shift coverage available
Enterprise SLA agreement
All channels: Voice, Chat, Email, Live
Live analytics dashboard
Dedicated ops & account managers
Custom onboarding & training
Flexible contract terms
Compare Plans
Hourly Rate Breakdown
Feature
Standard · $9.99/hr
Professional · $8.99/hr
Enterprise · $7.99/hr
Daily Coverage
8 Hours
16 Hours
24 Hours
Shifts
1 Shift
2 Shifts
3 Rotating Shifts
Cost / Agent / Day
~$79.92
~$143.84
~$191.76
Cost / Agent / Month
~$2,397
~$4,315
~$5,753
Voice Support
✓
✓
✓
Chat & Email
✓
✓
✓
Live Monitoring
—
—
✓
Performance Reports
Weekly
Daily
Live Dashboard
Onboarding Time
7 Days
5 Days
3 Days
SLA Guarantee
—
—
✓
Account Manager
Standard
Priority
Senior Dedicated
Need a Custom Package?
Every business is different. We match your exact budget, team size, shift requirements, and industry — from a single agent to an entire department. Fixed monthly fees available for all business sizes.
All rates are per agent, per hour. So if you need 5 agents on a 16-hour shift, the daily cost is 5 × 16 × $8.99 = $719.20. Monthly fixed packages are also available at a negotiated flat rate.
Onboarding typically takes 3–7 business days depending on your plan. Our Enterprise clients are live in as little as 3 days. We handle recruitment, training, and system setup — you just share your processes.
We offer both flexible month-to-month arrangements and longer-term contracts with better rates. We don't lock clients in — we prefer to earn your business every month through results.
Absolutely. One of the key advantages of outsourcing with Tronicles is the ability to scale your team up or down based on seasonality, campaigns, or business needs — usually within 48–72 hours notice.
We have active teams in Insurance (GEICO, State Farm, AAA), Healthcare, Solar, Property Management, E-commerce, Logistics/Dispatch, and Real Estate. Our agents are trained industry-specifically before going live.
Yes. We operate with enterprise-grade data security protocols, NDAs for all agents handling client data, and can comply with HIPAA requirements for healthcare clients. Data safety is non-negotiable for us.
Zero Obligation · 100% Free
Experience Tronicles Before You Commit.
Book a live virtual tour of our Vadodara facility, meet your future agents, and if you're ready — run a free 3-day trial with real agents on real work. No invoice if you're not happy. No exceptions.
100%Retention Post Trial
3 DaysFree Trial
$0No Card Required
NDASigned First
No credit card · No obligation · NDA protected
// Reach Us
Contact Us
Get In Touch
📍
Address
603 – Everest Onyx, 6th Floor, Opp INOX Cinema, Race-Course Rd, Vadodara 390021, Gujarat — India
We're not just a BPO — we're a launchpad. Working at Tronicles means direct exposure to international clients like GEICO, State Farm, and Healthcare Solutions from day one.
Based in Vadodara, Gujarat, we operate across US, UK and Indian time zones. Whether you're fresh out of college or an experienced professional, we have a place for you.
Work with international clients from the US, UK and beyond — from day one.
📈
Growth Path
Clear career progression from Agent to Team Lead to Operations Manager.
🕐
Flexible Shifts
Choose from day, evening or night shifts based on your lifestyle and goals.
🏆
Performance Rewards
Monthly incentives, recognition programs and performance bonuses.
Life at Tronicles
A Culture of Excellence
Our office at Everest Onyx, Vadodara is designed for focus, collaboration and comfort. We invest in our people — through training, tools, and a management team that genuinely cares.
→Modern, fully-equipped workstations
→Regular team outings and celebrations
→In-house training and skill development
→Open-door leadership — all 3 managing partners are approachable
→US & international communication training provided
Now Hiring
Open Positions
All roles are based at our Vadodara HQ. Night shift and rotational shifts available for international positions.
Customer Support Agent — International (Insurance)
● Hiring NowFull TimeNight ShiftVadodara
Virtual Assistant — Property Management & Solar
● Hiring NowFull TimeFlexible ShiftVadodara
Live Chat & Email Support Agent — Healthcare
● Hiring NowFull TimeDay / NightVadodara
Dispatch Coordinator — Roadside Assistance (US)
● Hiring NowFull TimeNight ShiftVadodara
Team Leader — International BPO Operations
● Senior RoleFull TimeRotationalVadodara
Domestic Customer Care Executive — Solar / E-commerce
● Hiring NowFull TimeDay ShiftVadodara
Don't see your role?
We're always open to exceptional talent. Send us your CV and we'll be in touch.
Adjust the sliders to match your current setup and instantly see what you'd save by outsourcing to us. Based on real Tronicles pricing — no estimates, no fluff.
📊 Your Current Setup
Number of In-House Agents 10 agents
Avg Monthly Salary per Agent (USD) $3,500
Additional Overhead per Agent/mo (USD) $800
Daily Shift Coverage Needed 16 hours
Your Industry
💡 Overhead includes benefits, office space, equipment, HR, training and attrition costs. Industry average is 30–40% on top of base salary.
Your Estimated Annual Savings
$0
— per year with Tronicles
Current CostTronicles Cost
Your current annual cost—
Tronicles annual cost—
Monthly saving—
Annual saving—
Tronicles Hourly Rate for Your Setup
Rate per agent/hour—
Cost per agent/month—
Total team cost/month—
*Estimates based on Tronicles published rates. Exact pricing may vary by requirements.
// Powered by Tronicles AI
Build My Team
AI-Powered Team Builder
Answer 5 Questions. Get Your Perfect Team.
No forms. No sales calls. Our configurator analyses your needs and instantly recommends the exact team structure, shift coverage, and estimated cost — in under 2 minutes.
Step 01
Industry
Step 02
Service
Step 03
Volume
Step 04
Hours
Step 05
Budget
What industry are you in?
This helps us recommend agents with the right training and experience for your sector.
🛡️
Insurance
Dispatch, claims, policy support
🏥
Healthcare
Patient support, appointments
☀️
Solar / Energy
Leads, onboarding, follow-ups
🏠
Property / Real Estate
Tenant comms, bookings
🛒
E-commerce
Orders, returns, live chat
⚙️
Other
General customer support
What kind of support do you need?
Select all that apply — we'll build a multi-channel team if needed.
📞
Voice / Phone
Inbound and outbound calls
💬
Live Chat & Email
Real-time digital support
🤝
Virtual Assistant
Admin, scheduling, research
📡
Live Monitoring
CCTV, employee, property
How many interactions per day?
This determines how many agents we recommend. We'll right-size your team — not over-sell you.
🌱
Under 100 / day
Startup or small business — 1–3 agents typically
📈
100 – 500 / day
Growing business — 3–10 agents typically
🚀
500 – 2,000 / day
Established operation — 10–25 agents typically
🏢
2,000+ / day
Enterprise — 25+ agents, dedicated team
What hours do you need covered?
We operate across all time zones. Our IST-based agents cover US, UK and Australian business hours with full fluency.
🌅
8 Hours
Standard business hours $9.99/hr
🌗
16 Hours
Extended day + evening $8.99/hr
🌙
24 Hours
Round-the-clock coverage $7.99/hr
What's your monthly budget range?
We work with all business sizes — from $500/month startups to $50K+ enterprise teams. No budget is too small to start.
💰
Under $2,000 / mo
Starter — 1–2 agent trial or part-time
💰💰
$2,000 – $8,000 / mo
Growth — small dedicated team
💰💰💰
$8,000 – $25,000 / mo
Scale — multi-agent department
🏦
$25,000+ / mo
Enterprise — full team, SLA-backed
✓ Your Custom Team Plan
Your Recommended Team
Based on your answers, here's exactly what we'd build for you.
What's included in your plan
*Estimates based on your selections. Exact team and pricing confirmed after a brief discovery call.
// Let's Build Together
Get Started
Not ready to commit yet?
Try Before You Buy — 3 Days, Completely Free
Real agents, real work, no invoice if you're not satisfied. 100% of trial clients have stayed with us.
Start Your Outsourcing Journey
Whether you're actively looking to outsource, switching providers, or just exploring — we'll guide you every step of the way. Tronicles has powered businesses across insurance, healthcare, solar, real estate and more for 15+ years.
01
Tell Us Your Needs
Fill in the form — what service you need, team size, and timeline.
02
We Build Your Team
We match you with the right agents, trained for your industry.
03
Go Live Fast
Onboard in days, not months. Start serving customers immediately.
